We at Norden Seeds collect certain information about our customers, but always do our best to ensure that as little information as possible about our customers is visible.
Our servers and our system are managed solely by our own staff and the system, databases and more are handled in a secure way and all processes have been developed and reviewed by experts.
Section 1 - Personal Information we collect
Some customer information is a must for us to be able to send packages and maintain functions on the website:
- First & Last name of the person collecting
- Email address
- An Address
Purpose of data collection:
- In order to fulfill our obligation to deliver to you, name and delivery information is a must.
- E-mail and telephone numbers are needed to establish contact with the customer.
If you want to make a purchase without saving any of this information through our system, please contact us via E-mail or Wickr.
Section 2 - Consent
When you provide us with personal information, for example to complete a purchase or create an account, it means that you consent to our data collection of this information and that this information is used for the aforementioned reasons in section 1.
If we ask for your personal information for secondary purposes, such as marketing, we will either ask you directly for your expressed consent or give you the opportunity to say no.
2.1 - How do I revoke consent?
If you repent after you have expressed your consent, you can revoke it by contacting us at email@example.com and we will immediately remove all information linked to you and your account.
Section 3 - Publication of information
We at Norden Seeds will always do our utmost not to disclose user information. But if we are forced by law or if you violate our terms & conditions, we may be compelled to.
Section 4 - How Long Do We Save Your Data?
We in the Norden Seeds strive for data minimalism and are only trying to save the data we think is necessary. Different time periods apply to different data, but we normally don't save any personal data for (in the longest cases) more than 3 years.
Section 5 - Cookies
Cookies are small pieces of information that tell your computer about past interactions with our website. These cookies are stored on your hard drive, not on our website. Basically, when you use our site, your computer shows us its cookies and tells us about our site if you used it before. This allows our site to work faster, as well as remembering things related to your previous visits (such as usernames), to make it more convenient for you. At Norden Seeds we use two types of cookies: functional and analytical cookies.
5.1 Functional cookies
Functional cookies are used to enhance your online experience. These cookies contain, among other things, what is in the shopping cart. The use of these cookies does not require prior authorization.
5.2 Analytical cookies
Analytical cookies are used to conduct market research and analysis. Data collected with these analytical cookies is anonymized and thus becomes useless to others. The use of these cookies does not require prior authorization.
Section 6 - Third Party Services
Third party services are required to fulfill transactions and perform our services. Generally, the third party suppliers who collect, use and disclose your information to the extent necessary to perform the services they provide us.
However, some third-party vendors, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide them for your purchase-related transactions.
In particular, some suppliers may be located in or have facilities located in a jurisdiction other than either you or us. So, if you choose to proceed with a transaction involving a third party's services, your information may be subject to the jurisdiction (s) in which that service provider or its facilities are located.
6.1 Web analytics service (anonymized data)
On this website we integrated a component of a web analytics service (with the anonymization function). Web analytics can be defined as the collection and analysis of data on the behavior of website visitors. Among other things, a web analytics service collects information about the website from which a person came (the so-called referent), which sub-pages were visited, or how often and during which time a sub-page was viewed. Web analytics is mainly used to optimize a website and to perform a cost-benefit analysis of internet advertising.
6.2 Post Company
To complete deliveries, we use a postal service. This courier service carries the freight between our company and the consumer's address. To complete this logistics, the company requires access to information about the consumer's name and address.
Section 7 - Security
In order to protect your personal information, we have implemented a number of precautions and follow industry practices to ensure that your data is not mistakenly lost, misused, accessed, disclosed, altered or destroyed.
All connection is via SSL (Secure Socket Layer Technology). Our databases are exceptionally protected against unauthorized persons. For example, access to the database is only possible and allowed by approved IP addresses (eg Norden Seed's head office). Other attempts and addresses are completely denied.
Third-party stakeholders are thoroughly audited prior to any collaboration, are GDPR compliant and have a processor agreement.
We use an authorization staircase for all staff so that they only have access to the essential information needed to carry out their duties.
We also work continuously to carry out checks and improvements to our policies and security measures.
Section 9 - Contact information
You can contact us at: